Terms & Conditions

Terms & Conditions

PLEASE READ THIS AGREEMENT CAREFULLY. BY USING OUR WEBSITE OR ORDERING PRODUCTS, YOU AGREE TO ALL THE TERMS AND CONDITIONS BELOW.

1. Terms of Use

This Terms of Service Agreement (“Agreement”) governs your use of the website www.littlezkids.com and the purchase of products offered by Little Z Kids Pvt. Ltd (“Little Z Kids”).

By accessing, browsing, or purchasing from our site, you agree to comply with all terms, conditions, and policies referenced herein. Little Z Kids reserves the right to update or modify these terms at any time.

We grant you a limited, revocable, non-transferable license to access and use the site solely for personal shopping. Any misuse or breach of this Agreement may result in immediate termination of access.

2. Products & Orders

  • The website offers kids’ clothing and related products (including kurtas, tops, pants, dresses, dupattas, and more).
  • By placing an order, you agree to the terms outlined in this Agreement.
  • You are responsible for maintaining the confidentiality of your account credentials. Any activity under your account will be deemed authorized by you.

3. Use of Website

You agree not to:

  • Use the site for unlawful purposes or violate intellectual property rights.
  • Interfere with other users’ enjoyment of the site.
  • Resell or commercially exploit site content.
  • Upload harmful, defamatory, obscene, or virus-infected material.

Little Z Kids reserves the right to refuse service, cancel orders, or blacklist customers at its discretion.

4. Customer Communication

By using the site, you consent to receive communications electronically (via email, SMS, or posted notices). These satisfy any legal requirement for written communication.

You may opt out of promotional communications using:

  • The unsubscribe link in emails
  • The unsubscribe page on our website
  • Emailing care@littlezkids.com
  • Sending a written request to: Little Z Kids Pvt. Ltd, F 9-10, SIDHI VINAYAK PLAZA, NEAR SANGANER STADIUM, Rajasthan 302029

5. Limitation of Liability

Little Z Kids’ liability is limited to the amount paid for products purchased, excluding shipping and handling. We are not liable for indirect, incidental, or consequential damages arising from use of the website or products.

6. Warranties & Claims

Products must be used according to provided guidelines. Claims that contradict usage instructions will not be entertained.

7. Indemnity

You agree to indemnify and hold harmless Little Z Kids, its affiliates, employees, and partners against any claims, damages, or costs arising from misuse of the website or products.

8. Privacy

We value your privacy. Please refer to our Privacy Policy for details on how we collect, use, and protect your data.

9. Termination

Little Z Kids may terminate your access to the site if you breach this Agreement. Outstanding orders may be cancelled at our discretion.

10. Governing Law & Jurisdiction

This Agreement is governed by the laws of India. Any disputes will be subject to the jurisdiction of courts in Rajasthan, India.

11. Force Majeure

Little Z Kids will not be held responsible for delays or interruptions caused by events beyond our control (natural disasters, strikes, conflicts, etc.).

12. Severability

If any provision of this Agreement is found invalid, the remaining terms will continue in full force.

📦 Shipping Policy

  • Free Shipping (India): Available on all prepaid orders above ₹999.
  • Delivery Timelines:
    • Prepaid Orders: 3–4 business days ✈️
    • COD Orders: 5–7 business days 🚚
  • Orders Below ₹999: A flat ₹50 shipping fee applies (non-refundable once shipped).
 

⚡ Expedited & Same-Day Delivery

  • Express Shipping (1–2 Days): Available via DTDC at an additional ₹350. Call us at +91 73000 00946 to arrange.
  • Same-Day / 4-Hour Delivery: For urgent orders, delivery within 2–3 hours may be possible depending on distance and product availability. Charges vary. Please call +91 73000 00946 for details.
 

💰 Cash on Delivery (COD)

  • COD is available at an extra charge of ₹70.
  • COD and Express Delivery charges are non-refundable, as they are paid directly to the courier company and bank.
 

🌍 International Shipping

  • Delivery within 4–7 business days (subject to customs clearance).
  • Shipping charges are calculated at checkout.
 

❌ Cancellation Policy

  • Orders can only be cancelled before dispatch.
  • Once pickup is initiated, cancellations are not possible.