Exchange, Refund & Return Policy

📦 Return & Exchange Conditions

We accept returns or exchanges if:

• The item is unused, unwashed, and in original condition
• Tags, labels, and packaging are intact
• The request is raised within 3 days of delivery

🛑 Non-Returnable Items

Returns are not accepted for:

• International orders
• Sale items (BOGO, clearance, flat-rate offers, etc.)
• Orders where the wrong size was selected (though exchanges may be possible)

📸 If your item is damaged, defective, or incorrect, please notify us within 48 hours of delivery with clear photos.

🔁 Size & Product Exchange

We understand sizing for kids can be tricky. That’s why we offer:

• One-time free exchange per order (subject to stock availability)
• No return shipping fee for exchanges
• Easy guidance from our team

🚚 How to Return

• The product must be in its original packaging, with all parts, tags, and any freebies included

👉 Please pack securely to avoid transit damage.

• We will arrange a courier pickup from your location whenever possible
• If a pickup service is unavailable, we’ll request you to ship the product back to us
• In such cases, we’ll reimburse up to ₹120 for courier charges—just share the tracking details once dispatched

💳 Refunds & Store Credit

For returns, refunds will be processed to the original payment method:

• Prepaid orders: Refund is credited to the original mode of payment.

• COD orders: Refund is processed to the details provided on the return creation page. COD Charges (Rs 70) are deducted from this amount.

• Refunds will be processed within 2 business days after the product is picked up.

❤️ When It’s Our Mistake

If you receive a wrong, damaged, or defective product:

• We’ll cover return shipping
• We’ll ensure a prompt replacement or full refund
• Just contact us within 48 hours of delivery, and we’ll take care of it